Introduction

At FiliPol, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Data

We may collect personal data that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information
  • Purchase history

Non-Personal Data

We may also collect non-personal data automatically as you navigate through our site, such as:

  • IP address
  • Browser type
  • Operating system
  • Browsing behavior
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and manage your orders
  • Communicate with you regarding your order and our services
  • Improve our website and services
  • Personalize your shopping experience
  • Send you marketing and promotional materials (with your consent)
  • Prevent fraudulent transactions
  • Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal data to others. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring company.

Security

We implement a variety of security measures to maintain the safety of your personal data. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Object to or restrict the processing of your personal data
  • Withdraw consent where we are relying on consent to process your personal data
  • Request a copy of the personal data we hold about you

To exercise any of these rights, please contact us using the contact details provided below.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FiliPol
Email: info@filipol.com
Phone: +971 58 582 9197
Address: Ras Al Khaimah, United Arab Emirates

By using our website, you consent to our Privacy Policy. Thank you for choosing FiliPol.